When Natividad was in high school he didn't pay much attention to the data he was generating for ed tech companies, or to news reports detailing data breaches. Coming of age during the Occupy Wall Street protests and spending several years in China, however, opened his eyes.
While living in Shanghai, Natividad saw security cameras everywhere and the introduction of facial recognition cameras on the subways, but he said it wasn't until he saw articles about the same technology in the United States that he started doing more research about it. He started to believe surveillance technology runs counter to a free democracy and began monitoring purchases made by the Los Angeles Police Department. He also started paying closer attention to all the companies that get access to his data and became convinced this was something he should learn more about and protect himself against.
"You just don't know how you're going to be targeted sometimes," Natividad said, "by state or police or bad actors or somebody trying to steal money. … This is something that I need to care about, too."
When he registered at Mt. SAC in 2022, interested in pursuing a degree in computer science, he asked questions about the technology he'd have to use and whether he could opt out of data collection. He was told opting out wasn't an option but figured he'd enroll and see how it went.
He found more cause for concern than he had expected.
On that recent Monday morning, after his shower and breakfast, Natividad turned on his computer. He needed to log into Canvas, his college's learning management system for online coursework, reading, class discussion, quizzes, and faculty gradebooks, which is used by more than a third of higher education institutions in North America. Natividad's goal was to be in Canvas for as little time as possible, avoiding one of the primary dragnets of data collection for college students.
Soon, he had downloaded everything he was supposed to read for the week, copied assignment instructions for each of his classes into plain text documents, sometimes with screenshots, and logged back out. Over the course of the week, he read the documents offline and drafted his assignments in a text editor. He only logged back into Canvas to check for any updates from his professors and, ultimately, to copy and paste his work when it was ready to submit.
Canvas tracks what pages students view, their time spent on each page, and when they submit discussion comments or assignments. It houses students' grades, tracks when they complete quizzes and how long they take to finish them, and it gives professors visualizations of student progress and participation in the course.
Some professors use this information to refine their teaching and serve students better, and at many institutions, this data informs course planning, program design, and academic advising. But it's not only educators who have access to it.
Mt. SAC's contract for Canvas, which The Markup obtained through a public records request, says that the parent company, Instructure, owns the usage data. The contract lists examples of how the company can use that data, including statistical analyses, trend analyses, and the creation of "data models." The contract says usage data can only be used if it is aggregated or anonymized and should never be used for profit or sale—but in 2019, Instructure's former CEO Dan Goldsmith pointed investors to the company's corpus of education data as key to its multibillion-dollar value, saying it could be used to train algorithms and predictive models.
Since that comment, Instructure has stopped working on predictive models, according to Daisy Bennett, who said she was hired as the company's privacy officer in part to repair the damage from Goldsmith's claims.
"We are not monetizing our schools' data," Bennett said. "Absolutely not."
Natividad, however, still doesn't think the company should be able to have or keep any data he generates while using its platform. And Canvas isn't his only problem.
This semester, one of Natividad's professors assigned a digital textbook through Cengage, a publishing company turned ed tech behemoth. In the past, professors have allowed Natividad to stick with paper textbooks, but he now must submit to the additional data tracking of e-books for a required course. Professors sometimes mandate digital textbooks because they want students to complete interactive assignments contained in them.
According to Cengage's online privacy policy, the company collects information about a student's internet network and the device they use to access online textbooks as well as webpages viewed, links clicked, keystrokes typed, and movement of their mouse on the screen, among other things. The company then shares some of that data with third parties for targeted advertising. For students who sign into Cengage websites with their social media accounts, the company collects additional information about them and their entire social networks.
Noah Apthorpe, an assistant professor of computer science at Colgate University, studies privacy and the implications of data collection in academia. He said students seem to be suffering the consequences of widespread data collection across the web.
"Once we become accustomed to an ecosystem where everything is collected, it both becomes harder to change and we become numb to it happening in the first place," Apthorpe said. Learning management systems like Canvas collect more data about student behavior than educators have ever had access to, creating detailed profiles of individual students and new ways to label them. While Canvas is one of the most popular systems on the market, virtually all colleges use one and a variety of options have emerged to serve them, including Moodle, Blackboard, and Brightspace.
Apthorpe said that because learning management systems track, down to the minute, when students submit assignments, professors may come to think of students as deadline pushers, for example, or those who get their work done early.
"You can imagine that having repercussions for students," Apthorpe said.
Students know their professors can see this data. Some who work or take care of children on top of going to school worry they will be seen as lazy or uncommitted for spending less time on their assignments than their peers.
Natividad said one of his professors told him he can see in Canvas whether students seem to log on together and complete work from the same location. Natividad became worried it would look like he was cheating if he simply studied and completed assignments with his peers. Now he and his friends go out of their way to avoid the appearance of impropriety, not wanting to be falsely accused. For them, that means staggering their log-ons to Canvas and accessing the internet through virtual private networks that obscure their location.
While Instructure insists its platform should not be used to detect cheating, its logs have led to such allegations. Seventeen medical students at Dartmouth made national news in 2021 when their professors accused them of accessing course materials in Canvas during an online exam. The logs, students argued, were wrong, and the university ultimately dropped the charges.
For Natividad, stress about what could happen has taken its toll. Last year, he watched his grades in a computer science course slip after he stopped completing assignments because he didn't want to use Canvas.
"It's just really stressful," he said.