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1 / 2Lack of employee appreciation efforts can lead to expensive turnover and an immeasurable morale drop
Without managers who emphasize their value-add or offer meaningful growth opportunities, employees can feel unappreciated or taken for granted. For instance, companies that have continually required frontline hospitality and transportation staffers to learn more advanced technologies and customer service skills without recognizing that effort have seen high turnover, according to a 2022 Deloitte study.
"If you do not have happy employees, you do not actually have a potential long-term success as a company," said Rishad Tobaccowala, author of "Rethinking Work" and former global chief strategist and growth officer at Publicis Groupe. "If you unappreciate them for 364 days and give them a cake on Day 365, it is actually underlining how much you underappreciate them."
When top-performing staffers feel appreciated and remain in their roles, it keeps morale high among other employees. This also keeps a lot of knowledge within the company—two things that are hard to measure but extremely valuable.
"Once that morale is down, no matter what you do, it's going to be really hard to get [your employees] back," said Trevor Fry, a tech business consultant who has also worked in director-level roles. "Their foot is out the door. They're likely looking for somewhere else [to work]. If they're not, and you keep them, they're not engaged."
Retaining staffers and reducing turnover can save companies money in the long run. According to 2024 Gallup and Workhuman research, turnover can be expensive for companies, costing them 200% of a manager's salary, 80% of a technical staffer's salary, and 40% of a frontline worker's annual pay.
"It's expensive, and it's also a morale hit when people leave the company, especially when it's a well-liked employee. It's important to try to retain them," Fry said. "I think how you do that is showing that appreciation, just making it a place where they want to work."









