Highest-rated ice cream shops in Rochester by diners

Written by:
July 22, 2025
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Highest-rated ice cream shops in Rochester by diners

Ice cream is a treat that can be enjoyed all year round, although the volume produced during the hotter months signals otherwise. The majority of ice cream and other frozen desserts in the U.S. are made between March and August, with July being the busiest month of all, according to the Department of Agriculture.

Many Americans have memories of their pastel green mint chocolate chip scoop dripping down their waffle cone at the height of summer or cooling down with their sprinkle-covered chocolate and vanilla soft-serve twist. Ice cream tends to scream nostalgia, but the range of available flavors has evolved since the days when the dessert was mainly limited to vanilla, chocolate, and strawberry.

Of course, that doesn't mean those aren't still top-tier choices. According to a May 2024 survey of 2,200 American adults by the International Dairy Foods Association and Morning Consult, the top 10 ice cream flavors today are still the three classics (vanilla, chocolate, and strawberry, in that order) followed by butter pecan, cookie dough, cookies and cream, mint chocolate chip, chocolate chip, rocky road, and peanut butter or peanut butter cup.

Nowadays, many ice cream shops offer fresh combinations and ingredients you may never have imagined could be made into ice cream, concoctions like black sesame cookies and cream or honey lavender. Some ice cream shops boast flavors with even more unheard-of ingredients and combinations, like the savory tarragon olive oil or pineapple with pink peppercorns.

Ice cream creators have also expanded into rethinking frozen yogurt, soft serve, and vegan options. Dairy-free folks no longer have to order the only sorbet on the menu. There are nondairy milk ice creams made from plant-based milks like oat or almond and other plant-based products like avocado or sunflower butter.

And then there are the toppings, one of the best parts about getting a scoop at your local shop. Pour on the condensed milk or dulce de leche. Sprinkle bits of honeycomb or your favorite childhood cereal.

Ice cream shops everywhere have made it their job to serve up the smoothest, creamiest, and most crave-able options. To find out who's doing the best job of it, Stacker compiled a list of the highest-rated ice cream shops in the Rochester area using data from Yelp. Data is as of June 24, 2025.

Businesses were selected using Yelp's ranking system, which calculates an adjusted rating value that takes into account the number of ratings as well as the rating score itself. Only businesses with at least 10 reviews were considered. Also, in an effort to highlight independent businesses and local chains, those with more than five locations nationally, based on the Yelp data, were not included.

Read on to determine where you'll get your next cup or cone from!

#17. Shake Shack

- Rating: 3.1/5 (28 reviews)
- Price level: $$
- Address: 911 Jefferson Road Rochester, New York
- Categories: Fast food, Ice Cream & Frozen Yogurt, Burgers
- Read more on Yelp

#16. Yotality Frozen Yogurt

- Rating: 3.4/5 (28 reviews)
- Price level: $
- Address: 6 South Main St. Pittsford, New York
- Categories: Desserts, Ice Cream & Frozen Yogurt
- Read more on Yelp

#15. Yolickity Frozen Yogurt Bar

- Rating: 3.8/5 (24 reviews)
- Price level: $
- Address: 1000 Hylan Drive Rochester, New York
- Categories: Ice Cream & Frozen Yogurt
- Read more on Yelp

#14. Neutral Ground Coffeehouse

- Rating: 3.8/5 (43 reviews)
- Address: 45 Schoen Place Pittsford, New York
- Categories: Coffee & Tea, Breakfast & Brunch, Ice Cream & Frozen Yogurt
- Read more on Yelp

#13. Abbott's Frozen Custard

- Rating: 3.9/5 (25 reviews)
- Price level: $
- Address: 2195 Empire Blvd. Webster, New York
- Categories: Ice Cream & Frozen Yogurt
- Read more on Yelp

#12. Abbott's Frozen Custard

- Rating: 4.0/5 (24 reviews)
- Price level: $
- Address: 100 Marketplace Drive Rochester, New York
- Categories: Ice Cream & Frozen Yogurt
- Read more on Yelp

#11. Abbott's Frozen Custard

- Rating: 4.1/5 (23 reviews)
- Price level: $
- Address: 624 Pittsford Victor Road Pittsford, New York
- Categories: Ice Cream & Frozen Yogurt
- Read more on Yelp

#10. Rita's Italian Ice & Frozen Custard

- Rating: 4.1/5 (55 reviews)
- Price level: $
- Address: 1900 Clinton Ave. South Tops Brighton Plz Rochester, New York
- Categories: Desserts, Ice Cream & Frozen Yogurt, Shaved Ice
- Read more on Yelp

#9. Fire Crust

- Rating: 4.2/5 (105 reviews)
- Price level: $$
- Address: 4843 West Henrietta Road Henrietta, New York
- Categories: Pizza, Ice Cream & Frozen Yogurt, Chicken Wings
- Read more on Yelp

#8. Pittsford Farms Dairy

- Rating: 4.3/5 (46 reviews)
- Address: 733 Park Ave. Rochester, New York
- Categories: Ice Cream & Frozen Yogurt
- Read more on Yelp

#7. Hedonist Artisan Ice Cream

- Rating: 4.4/5 (183 reviews)
- Price level: $$
- Address: 672 South Ave. Rochester, New York
- Categories: Ice Cream & Frozen Yogurt
- Read more on Yelp

#6. Abbott's Frozen Custard

- Rating: 4.4/5 (71 reviews)
- Price level: $
- Address: 4791 Lake Ave. Rochester, New York
- Categories: Ice Cream & Frozen Yogurt
- Read more on Yelp

#5. Netsins Ice Cream

- Rating: 4.4/5 (63 reviews)
- Price level: $
- Address: 290 Culver Pkwy Rochester, New York
- Categories: Ice Cream & Frozen Yogurt
- Read more on Yelp

#4. Pittsford Farms Dairy

- Rating: 4.5/5 (457 reviews)
- Price level: $$
- Address: 44 North Main St. Pittsford, New York
- Categories: Bakeries, Ice Cream & Frozen Yogurt, Grocery
- Read more on Yelp

#3. Russell's Ice Cream

- Rating: 4.5/5 (43 reviews)
- Price level: $
- Address: 2385 Chili Ave. Rochester, New York
- Categories: Ice Cream & Frozen Yogurt
- Read more on Yelp

#2. Abbott's Frozen Custard

- Rating: 4.5/5 (22 reviews)
- Price level: $$
- Address: 1855 Monroe Ave. Rochester, New York
- Categories: Ice Cream & Frozen Yogurt, Desserts
- Read more on Yelp

#1. What's 'Ur Scoop

- Rating: 4.6/5 (21 reviews)
- Price level: $
- Address: 1601 Penfield Road Rochester, New York
- Categories: Ice Cream & Frozen Yogurt
- Read more on Yelp

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