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Will Gordon for Nutshell

Will Gordon for Nutshell

Stories by Will Gordon for Nutshell

Two colleagues reviewing information together using a laptop.
TechnologyTechnology

CRM onboarding solutions: 5 kinds of implementation support to fast-track your ROI

Nov 5, 2026
A professional woman working in a customer support or call center setting.
TechnologyTechnology

Planning for a CRM switch: What to do when your CRM is being retired

Oct 29, 2026
An accountant checking financial reports in a multi-screen computer.
Small BusinessSmall Business

6 things to settle with your bookkeeper before connecting a CRM to QuickBooks

Oct 27, 2026
A business team engaged in discussion.
TechnologyTechnology

Migrating your sales pipeline to a new CRM: A 6-step plan for keeping your deal history

Oct 22, 2026
Close up view on Microsoft Office app icons.
TechnologyTechnology

Most CRM Office 365 integration problems trace back to 3 fixable points

Sep 30, 2026
A young professional utilizing an AI email personalization for their company's customized email templates.
AIAI

The CRM AI tools built for email personalization are the ones teams often overlook

Sep 25, 2026
A small business team working together in a modern office.
Small BusinessSmall Business

User-friendly CRMs are giving small businesses their training time back. Here’s how to use it.

Sep 17, 2026
A data analyst reviewing data graphs and tools for a business sales dashboard.
Business & EconomyBusiness & Economy

How small businesses can unlock the full power of CRM reporting

Sep 9, 2026
Businessman navigating calendars and project management tools
Business & EconomyBusiness & Economy

CRM Google Calendar integration closing the gap on missed meetings, lost deals

Sep 2, 2026
A business team using CRM software in an office.
Small BusinessSmall Business

The 30-day starting point that separates thriving beginner CRM users from those who struggle

Aug 24, 2026
Business managers discussing creative options for their startup in a meeting room.
Business & EconomyBusiness & Economy

How to assess CRM vendor reliability before you sign

Aug 6, 2026
A vector illustration depicting AI CRM software.
AIAI

Why understanding the AI-native CRM spectrum closes the gap on real results

Jul 27, 2026

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