Office workers say they are more productive now, thanks to AI

Office workers say they are more productive now, thanks to AI

Seven in 10 office workers are more productive now thanks to AI — but not all are using it effectively.

A poll of 2,000 employees found 88% have embraced the technology in their jobs — including research tools, writing or content generation, and data analysis tools — with52% convinced they complete tasks faster because of AI and 25% claiming it has transformed their role.

However, there might be room for improvement — of those surveyed who use AI, only 34% have fully integrated the tech into their workflow, with the rest mainly keeping tasks involving AI separate.

And of those who have fully integrated the tech into what they do at work, almost all (83%) claim it has boosted their output.

In contrast, of those who haven’t fully done this, only 20% said it made them more productive — a difference of 63%.

Fyxer, which commissioned the research as part of The AI Productivity Trap Report, believes this shows a “growing AI productivity gap” and describes those who fully embraced the tech in their workflow as “AI superworkers.”

More than six in 10 workers (61%) describe their workload as high or very high, while a further 34% said it is moderate but still demanding.

Meanwhile, 28% of employees said reading emails takes up a significant portion of their time, with 26% citing writing and replying as another major drain.

One in five also spend time responding to customer queries, while 18% highlight researching information online as a key task.

A further 16% said managing to-do lists consumes valuable time, while 15% point to data entry and 14% to analyzing or summarizing information.

More than one in eight workers is also tied up preparing reports (13%) or tracking project progress (13%), with 11% frequently scheduling meetings.

Additional tasks, such as organizing files (11% and processing expenses (10%), further contribute to daily admin workloads.

Around 1 in 10 employees are also drafting documents (9%) or creating presentations (9%), while 8%regularly take meeting notes.

Smaller but still time-consuming tasks include compiling performance metrics (7%, proofreading documents (7%) and creating templates (6%).

In terms of usage, 38% of employees said they use AI tools multiple times a day, while 22% use them multiple times a week.

However, 12% admitted they never use AI at all, highlighting a clear divide in adoption across the workforce.

It emerged that Millennials (46%) have most fully embraced the technology — ahead of Gen Z (43%) and Gen X (38%).

While more men (77%) than women (61%) think AI has increased their productivity — a difference of 16%.

The study also found 63% of managers and senior leaders have personally selected which AI tools they use — compared to 42% of entry-level workers.

And this might be important because 35% of those who selected their own AI tools said the technology transformed their jobs.

However, just 18% of those who simply use the tools chosen for them by their employer feel the same way.

Carried out through OnePoll, the study found that reading and writing emails are the most time-consuming activities among those polled.

This story was produced by Fyxer and reviewed and distributed by Stacker.