smallbusiness

What are the required elevator inspection types and timelines in the US and Canada?

A person's hand pressing the alarm button in the elevator.

How to evaluate customizable CRM software features and capabilities

A red dartboard with human customer icons surrounding its connective map as a concept of customer target troup.

Retail has a safety crisis, and new research shows how leaders are responding

Detectors lined up at the entrance of a clothing store.

Small businesses are resilient. Data shows they’re also stretched too thin.

A female shopkeeper stressfully sat outside her store.

How small businesses can lean into AI’s growth moment

A businesswoman enthusiastically shaking hands with a new coworker.

Survey finds 81% of customer support agents say most conversations are never reviewed

A call center employee talking with a customer over a call for solution support.

How your business can beat the summer slowdown slump

A businessman checking social media from his smartphone for their business' marketing.

How SBIC funds fuel Main Street infrastructure and regional job creation

A business team with its two leaders shaking hands during a meeting.

How to develop an effective disaster recovery plan

Businessman typing over a keyboard illustrated with conceptual graphics for a cyber disaster recovery system.

Small businesses using AI are 20 times more likely to report revenue gains, new report finds

A designer creating a 3D model of a wooden bedside table through a AI software for furniture design.