Store spending increased the most among the younger generations in 2022, both sporting double-digit percentage gains. Average balances peak among Generation X, who have average balances of $1,422. Balances increased very little among older U.S. consumers.
Retail Cards Remain Relevant Despite Alternatives for Consumers
Retail cards have existed longer than bank-issued credit cards, as department stores offered certain customers a line of credit within the store long before the first credit cards were introduced in the 1950s. Since then, credit cards became more ubiquitous with each passing decade, with total balances outstanding climbing from only a few billion in the 1980s to more than $900 billion by the end of 2022.
Traditionally, the relationship between retailers and the card issuers managing the store cards (sometimes referred to as private label or co-branded credit cards) made both business parties happy: Not only did they increase store revenue, card issuers benefited from higher margins.
While that relationship still persists—retailers like Walmart and Target, as well as department stores like Macy's and Kohl's, still rely on retail cards for a portion of their in-store sales—other types of payments have been crowding out spending that's traditionally been paid for with retail cards.
One type of alternative payment making headlines is buy now, pay later, which often splits purchases up into four installment payments. Although considered primarily an online payment system, buy now, pay later is also being used increasingly at checkout, including at the four retailers above, which all offer both private label credit cards as well as buy now, pay later plans for purchases.
Two broad trends, often two sides of the same coin, explain in part the retail store credit card standstill in recent years:
- The rise of online shopping: Even absent the pandemic, consumers have been making fewer trips to retailers and making more online purchases. E-commerce—where the internet provides the storefront experience for the consumer—has added about a percentage point every year to its share of the entire retail market. Since 2000, E-commerce sales have grown from a 1% share of all sales, to comprise 15% of all retail sales today, according to data from the U.S. Department of Commerce.
- Alternative payment methods: The aforementioned buy now, pay later plans garner all the headlines today, but other payment methods, like mobile payments via Apple Pay and Samsung Pay, are also competing for a place in consumers' wallets.
Spoiled for choice, today's consumers are increasingly leaving their retail credit cards at home.
Methodology
The analysis results provided are based on an Experian-created statistically relevant aggregate sampling of its consumer credit database that may include use of the FICO Score 8 version. Different sampling parameters may generate different findings compared with other similar analysis. Analyzed credit data did not contain personal identification information. Metro areas group counties and cities into specific geographic areas for population censuses and compilations of related statistical data.
This story was produced by Experian and reviewed and distributed by Stacker Media.